Your Rights
- The right to free, competent, and timely provided oral interpretation services and translation services.
- The right to understand all information necessary to ensure the safe and effective use of prescription medications.
- The right to receive counseling from a pharmacist in the language you speak.
- The right to interpreter services to ensure that communications with a pharmacist can take place in your language.
- The right to have vital documents, such as the directions for use of a prescription drug, translated into your language or explained to you by an interpreter.
- The right to file a complaint with the pharmacy if you do not receive assistance or if any staff member violates these rights. Complaints may be directed to Priority Rx by calling 845-789-5648 or emailing info@priority-rx.com.
File a Complaint with New York State
You may also file a complaint with the New York State Education Department, Office of the Professions, which licenses and regulates pharmacies in New York State:
New York State Education Department
Office of the Professions
89 Washington Avenue
Albany, NY 12234
Phone: 1-800-442-8106
Web: op.nysed.gov
Contact Us
Priority Rx
60 Dutch Hill Rd, Suite 4B
Orangeburg, NY 10962
Phone: 845-789-5648 · Fax: 845-789-4104
Email: info@priority-rx.com